Straight answers, no ticket system. If your answer isn't here, email us and a human replies.
Every purchase is delivered two ways: an instant download page right after checkout, and an email receipt from Gumroad with a download link that never expires. Search your inbox for "Gumroad", and check spam or the Promotions tab, that's where it hides nine times out of ten.
Bought something and updated files ship later, like the All-Access Pass? You'll get an email each time, and your original download link always shows the newest files.
The deck is built for double-sided printing so every card's front matches its back. Three settings matter: print double-sided, flip on the LONG edge, and 100% scale (no "fit to page"). Letter-size paper, then cut on the lines.
If fronts and backs don't line up, the flip setting is wrong, reprint with flip on long edge. Print page 2 and 3 alone as a test before committing the whole deck; cut two cards and check.
Every workbook opens with a tap-to-jump table of contents, the blue underlined links at the top navigate straight to each section, on your phone, in Word, or in the PDF. The brain dump templates and tracker pages are meant to be printed and written on, ink beats typing for the daily habit.
The files open in Microsoft Word, Google Docs, Apple Pages, or any PDF reader. If formatting ever looks strange in Google Docs, download the PDF version from your purchase instead.
The Pattern Trainer, Brain Dump Gym, flashcards, and the CRQ Trainer game are free, no account needed. Your level progress, XP, rank, and brain dump streak save automatically in your browser.
Two honest limits of that: progress lives in the browser you used, so switching from phone to laptop starts fresh in the new one, and clearing your browser data clears your streak. If your streak matters to you, and it should, do your daily brain dump on the same device.
Check spam and Promotions first, search for "Principal Exam Academy" or "Gumroad". Still nothing after ten minutes? Email us from the address you signed up with and we'll send the files directly.
30-day refund if you've worked through the material and it wasn't right for you. One email, no forms. No forms, no questions, no "can I ask why." One email, money back.
You don't even need to delete the files. If the system didn't help you, keeping the PDFs costs us nothing and arguing about it would cost us you.
We can help with strategy, frameworks, and preparation. We can't help with anything involving secure exam content, what's on the real test, registration problems, score disputes, or submission-system errors. Those belong to the official sources: your ETS account and the ETS PASL site for the PASL, the Pearson TExES site for the 268, and your educator preparation program for eligibility and approval questions.
One rule we hold without exception: your exam responses and PASL commentary must be your own independent work. We'll teach you the frame all day; we will never write inside it for you.
A few voice sessions open each month with the AP behind the Academy. Strategy and coaching only, I never write or edit your submission, because your commentary must be your own independent work.
PASL Strategy Session, $149, 45 minutes. We choose your campus problem, map every artifact across the three tasks, and build your timeline. The stuck-to-started call.
Booking: schedule your session here. Prefer to ask first? Email hello@principalexamacademy.com and we'll find a time.
Email: hello@principalexamacademy.com. A working Texas administrator reads every message, which means replies come evenings and weekends, usually within a day or two. During testing season, faster, we know what the countdown feels like.
Found an error in a product? Tell us. You'll get the corrected file, our thanks, and if it's a good catch, free stuff.
Get the free kit